Let's get you chatting with our team.
Before you click on the 'Chat Now' button there are a few things we need to talk about first.
Gadget Rescue from Virgin Media offers you tech support that's available 24/7. This chargeable service is designed to solve issues with non-Virgin Media technology in your home. It won't cost anything to chat and you'll only pay a fee on your next Virgin Media bill if you decide to go ahead with any work. It's as simple as that.
Oh and don't forget, if your problem is with any Virgin Media hardware, like a router or set top box, then you can still call us and we'll help you out for free. Just call 150 from your Virgin Media phone or 0345 454 1111* from any phone. Lines are open 8am - midnight, 7 days a week.
Still with us? OK! Let's see if Gadget Rescue can help. Connect with one of our agents by accepting the Terms & Conditions below and clicking 'Chat Now'.
*For call costs to our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles may vary.